
Luméra™ Glow Mask
Frequently Asked Questions
FAQ
Is the mask safe for my skin?
Yes. Luméra uses low-level red and near-infrared light, the same wavelengths used in professional skin clinics — gentle enough for daily use on all skin types.
How long should I use it each session?
Just 10–15 minutes a day. Most people build it into their morning coffee or evening wind-down routine.
Does it come fully charged and ready to use?
Yes — every Luméra mask ships pre-tested and charged, so you can use it straight out of the box.
When will I start seeing results?
Most people notice smoother, more even-toned skin within 2–3 weeks of consistent use.
How fast is shipping?
We process orders within 24-72 hours and deliver them within 6-15 days depending on your location, with tracked shipment included for your convenience.
How do I get in contact?
You can message support by clicking the "Contact Us" section on our store.